Frequently asked questions(FAQs)

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01. How do I place an order on your site?
To place an order, select the product you’d like to purchase, choose the size and quantity, and add it to your cart. Then, proceed to checkout to complete your purchase.
Q2. Can I purchase the Babolex sculpture from an Art Gallery in the UAE or globally?
Babolex sculptures are available exclusively through the official Vincent Faudemer website via www.vincentfaudemerstudio.com along with some select galleries and concept stores.
03. What payment methods do you accept?
We accept Visa and Mastercard debit and credit cards for all online purchases. UAE-based collectors also have the option to pay cash upon delivery.
04. How long does it take for my order to arrive?
- Orders made in the UAE will be delivered within 48 hours.
- For customised art pieces, delivery can be expected within three months
- For international orders, delivery times can vary by country and are confirmed at checkout.
05. How can I track my order?
Once your order is placed, you will receive a tracking link on the email address and phone number you provided to keep up to date with its progress.
06. What are some necessary precautions to manage a piece adequately?
Chrome pieces should be kept away from direct light and outdoor exposure. The chrome’s unique surface patterns and evolving patina are natural outcomes of its chemical composition, which is what makes every artwork unique. Each one of a kind piece is handcrafted by Vincent Faudemer and his team, ensuring the highest quality and finish.
07. Do you ship internationally?
Yes, we off international shipping as well.
Q8. Do you customise a Babolex piece based on certain requirements by the collector?
Yes, Babolex sculptures can be customised in various heights and colours. Delivery times for custom pieces depend on your specific requirements.